Rapid Response. Reliable Restoration. Peace of Mind.
When water damage strikes — whether from a storm, a burst pipe, or an unexpected household mishap — you need fast, professional help. At Optimal Carpet Cleaning & Pest Control, we’re here to take the stress off your shoulders with 24/7 emergency water damage restoration services across the Gold Coast.
Our IICRC-certified team uses advanced moisture detection tools and high-powered extraction and drying equipment to minimise damage, prevent mould, and restore your space quickly and safely.
Emergency Water Damage Services
We respond fast to all water damage emergencies, including:
- Flooded rooms and basements
- Storm and heavy rain water intrusion
- Washing machine, dishwasher, or bath overflows
- Leaking roofs, windows, or broken plumbing
- Burst or leaking pipes
- Commercial water losses (offices, shops, warehouses)
Whether it’s a minor mishap or a full-blown disaster, we’re on call 24 hours a day, 7 days a week.
Our Water Damage Restoration Process
Our goal is to extract, dry, sanitise and restore with minimal disruption.

Immediate Water Extraction
Using powerful, commercial-grade vacuums, we remove standing water fast to reduce damage and stop it from spreading.

Moisture Mapping & Leak Detection
We use thermal imaging and moisture meters to find hidden water inside walls, flooring, or ceilings.

Drying & Dehumidification
High-powered air movers and dehumidifiers are strategically placed to dry all affected areas thoroughly — including under carpets, inside walls, and behind cabinetry.

Carpet & Floor Restoration
Where possible, we salvage and steam clean carpets, rugs, and flooring affected by water to restore them to their best condition.

Sanitisation & Mould Prevention
Surfaces are treated with anti-microbial solutions to prevent mould, odours, and bacteria from forming.

Ongoing Monitoring & Reporting
We monitor humidity levels and moisture daily to ensure complete drying, and we can provide documentation for insurance claims.
Residential & Commercial Flood Damage Solutions
From homes to offices and warehouses, we’ve got you covered. We work with:
- Homeowners
- Real estate & property managers
- Body corporates
- Business owners
- Insurance companies
Whether it’s a minor leak or major flooding, you can trust our team to restore your home, apartment, or business to pre-loss condition.
Why Choose Optimal for Water Damage Restoration?
- IICRC-Certified Technicians
- 24/7 Emergency Response
- Trusted on the Gold Coast
- Safe, Non-Toxic Antimicrobial Treatments
- Clear Communication & Insurance Reporting
- Advanced Equipment for Fast Drying & Restoration